iTunes is a program that allows you to manage your Apple devices. As with any other application, it also crashes. If your iPhone is not being restored through iTunes, then in this article you will find tips that will help in solving the problem. There are many reasons for the difficulties with recovery, and we will talk about each of them in detail.
Table of Contents
What to do if iTunes does not restore iPhone, iPod or iPad
Update the application. If iTunes does not restore iPhone, then first of all, you need to check for a new version of the program. If it is, then upgrade to the most current version. After that, it is recommended to restart the PC.
Reboot devices. If this error occurs, you also need to restart both the computer and the device being restored (iPhone 4s, 5s, 6, etc.). To do this on your smartphone, hold down the power key and press the Home button for ten seconds. The phone turns off, then turn it on as usual.
Replace the USB cable. If you are unable to restore the iPhone, then perhaps this is due to the use of a non-original cord. In this case, you must purchase the original. But if you are sure that the cable is genuine, check it for damage. If available, purchase a new original wire.
Use a different USB port. If you were unable to restore the smartphone and you checked your cable, try moving it to another port on your PC. When using auxiliary devices to connect, disconnect them and connect the device directly.
Reinstall the application. Sometimes users can’t restore iPhone due to a system crash that prevents the program from working correctly. In this case, completely remove the iTunes (read more about this in our other article), and then restart the PC. Next, go to the official website of the developer and install the desired version of the application.
Edit the Hosts file. Typically, viruses make changes to this file. Therefore, check the system using antivirus. If viruses are detected, eliminate them. After that, it is recommended to restart the PC. Now restore the hosts file. You can read more about this on this site.
Hosts File Location
Disable antivirus. Sometimes an antivirus raises a false alarm. Therefore, while restoring the smartphone, turn it off. If this solves your problem, then in the antivirus settings, exclude iTunes from the list of programs.
Restore your device through DFU mode. Apply this mode just in case of a malfunction. First, completely turn off the smartphone, and then connect it to the PC using the cable. Next, open iTunes. To enter DFU mode, first hold the power button for three seconds. Without releasing the first button, hold down the "Home" key and hold them simultaneously for two ten seconds. Then release the power button, but hold the Home button until a window appears on the PC screen.
Next, click on Restore iPhone.
Use a different computer. Perhaps the problem is hiding in your computer. Try the operation on another PC.
Scan your device for viruses with antivirus. Perhaps, precisely because of the presence of viruses on the computer, the application does not work correctly.
We hope that our information has helped to solve the problem. If you are having problems, ask questions in the comments.